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Supporter timezone: Asia/Dhaka (GMT+06:00)

This topic contains 4 replies, has 2 voices.

Last updated by Prosenjit Barman 1 year, 3 months ago.

Assisted by: Prosenjit Barman.

Author Posts
March 20, 2024 at 10:45 am

inter-novoservi-sls

We previously used a plugin to hide prices until logged in. Before this it all worked fine with the original language Spanish. But we used wpml's automatic translation the day before yesterday, and now the prices of other language versions of our website are not hidden.

March 20, 2024 at 12:07 pm
March 20, 2024 at 12:56 pm #15431527

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hi There,

As per our discussion, I've created a ticket for you. Please consult with the plugin developer/support and let me know the update. I will be happy to help if you need further assistance in this matter.

Best regards,
Prosenjit

March 21, 2024 at 11:02 am #15435745

inter-novoservi-sls

Hi,

after i talk to the ¨price based on role¨ plugin support team, they simply told me ¨We kindly suggest you select the "All languages" in the WPML and then apply the rules to hide the pricing.¨ .
will it works? But I don’t have the need to select all languages translations

waiting for reply
thanks

March 21, 2024 at 11:16 am #15435887

inter-novoservi-sls

Another thing is that customers in languages other than these we have, such as customers in Portugal, said they were unable to log in since yesterday.

March 22, 2024 at 3:36 am #15438634

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hi There,
Thank you for the update.

Choosing every language via the "Language Switcher" and then selecting the categories is an effective method to address the issue. As your goal is to hide the price across all languages, selecting "All Languages" from the language switcher will display categories in every language on the "Hide Price" page. You can then select the categories and the price for the products within that category will be hidden.

Here's what you have to do:

- Please go to "Role Based Pricing > Hide Price" from your WordPress Dashboard.
- Select "All languages" from the language switcher on topbar of the Admin(Screenshot: hidden link)
- Scroll down to the "categories" section and you'll see that Categories in each language is listed there. Select all the Categories from there and save the changes.
- Clear the caches from the site and browser then check the products as a non-logged-in user. The price now should be hidden for the non-logged-in users.

Regarding the log in issue - This might be occurring because of a particular configuration related to the Country, geolocation-based login restrictions, or another similar setting. However, please be informed that to maintain clarity and organization, we are allowed to discuss one issue per thread. Since the issue you mentioned in the last response is different than the issue you initially reported, I kindly request you to create a new ticket mentioning the other issue. One of our supporters will take your ticket and assist you in addressing the issues.

Please feel free to let me know if you need further assistance in this matter. I will be happy to help.

Best regards,
Prosenjit

The topic ‘[Closed] Produce price not hidden in other languages.’ is closed to new replies.