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Supporter timezone: Europe/Kyiv (GMT+02:00)

This topic contains 3 replies, has 0 voices.

Last updated by Andrey 1 day, 15 hours ago.

Assisted by: Andrey.

Author Posts
January 17, 2026 at 3:24 pm #17739171

renatoN

Some products were added, but it's not updating in other languages.

I've already tried updating and rescanning, but it didn't work.

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January 17, 2026 at 4:55 pm #17739295

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

Thank you for contacting WPML support.

Just to confirm, do I understand correctly that the issue is an incorrect count shown in the widget?

If so, please try the following steps:
1. Go to WooCommerce → Status → Tools and run:
• Regenerate the product lookup tables
• Regenerate the product attributes lookup table
2. If still the issue, go to WooCommerce → WCML → Status, scroll to the bottom of the page, click Troubleshooting, and run the available related troubleshooting options.

Please make sure to take a full backup of your site before performing these actions.

January 18, 2026 at 4:22 pm #17740453

renatoN

Good morning,

I followed all your recommendations and the products haven't updated. Would you like to take a look?

January 18, 2026 at 6:47 pm #17740619

Andrey
WPML Supporter since 06/2013

Languages: English (English ) Russian (Русский )

Timezone: Europe/Kyiv (GMT+02:00)

I need to request temporary access (wp-admin and FTP) to your site—preferably to a test site where the problem has been replicated if possible—in order to be of better help. When you log in to leave your next reply, you will find the needed fields below the comment area. The information you will enter is private, meaning only you and I can see and access it.