This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was unable to locate the translation options for specific Divi design pages, specifically the newsletter and thank you pages on their website.
Solution:
We identified the correct templates for the client's pages. For the newsletter page, the template can be accessed here: Newsletter Page Template.
Similarly, for the thank you page, the template is available at: Thank You Page Template.
To find these templates, we manually checked the list of templates under: Template List.
If this solution does not resolve your issue, or if it seems outdated or irrelevant to your current situation, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML Support Forum.
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This topic is split from https://wpml.org/forums/topic/404-page-cannot-be-translated/