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This topic contains 12 replies, has 0 voices.

Last updated by lucaC-85 2 days, 13 hours ago.

Assisted by: Lauren.

Author Posts
June 25, 2025 at 6:53 pm #17170685

lucaC-85

Sorry if I ask you another question, but i think there is a bug:

I have selected "When deleting a taxonomy (category, tag or custom), delete translations as well" (like in screenshot, but when I delete variations on NOKOVULCANOV2 in English, in Deutchland and italian, variations are not deleted.

June 25, 2025 at 7:08 pm #17170732

Lauren
WPML Supporter since 10/2015

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

I believe this is actually expected behavior when it comes to variations.

The WPML setting “When deleting a taxonomy (category, tag or custom), delete translations as well” applies to the taxonomy terms themselves, not to where those terms are used (like on products or posts).

So:

If you delete a taxonomy term (like a product attribute term, e.g., Color: Red) and its translations, WPML removes those terms from the taxonomy database, including translated versions.

But products or posts that used those terms still need to be manually updated to reflect the change. WPML doesn’t “sync” the product content across translations automatically unless you edit and re-save the translated version.

Please try updating the product translation after you remove the variation and let me know if this resolves the issue.

June 26, 2025 at 9:38 am #17172562

lucaC-85

A your colegue told me this:

"These items are taxonomies, and if you delete a taxonomy in the original language by default the translation is not deleted.

You can enable the option “When deleting a taxonomy (category, tag or custom), delete translations as well” in WPML → Settings → Posts and pages synchronization

This way when you delete an attribute in the original language the translation will be deleted as well and the variation won't be available anymore."

So my question is:
When I delete the variations from the English (default) product, the variations remain in the German and Italian versions. I’m unable to bulk delete the variations from the translated products (DE and IT) — the bulk action does not work, likely due to the WPML sync mechanism.

Questions:
How can I properly remove the variations across all languages?
How can I force deletion from the translated versions?

June 26, 2025 at 4:59 pm #17174819

Lauren
WPML Supporter since 10/2015

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

For Global Attributes, if you are trying to delete the attribute all together, you can go to Products -> Attributes and delete them from there.

For attributes that are created when you create a product, you must edit the English product and delete the attribute on the product edit screen. Then you must update the translations, and then the attribute should be deleted. If it is not deleted, then go to WPML -> Support -> Taxonomies and run the syncronization in the Clean Up section to sync variations.

June 27, 2025 at 2:05 pm #17177720

lucaC-85

English product NokoVulcanoV2: hidden link

I deleted variations in english product (you cann see that in image).
Italian product Nikovulcano has the variations (you can see that from image) and is not possibile to use bulk delete.

I can delete all variations also in italian product?
Thanks
Regards
Stefano

Screenshot 2025-06-27 160101.png
Screenshot 2025-06-27 160213.png
June 27, 2025 at 7:22 pm #17178546

Lauren
WPML Supporter since 10/2015

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Did you update the Italian product after removing the English variations, and click Save?

Did you run the variations sync in the troubleshooting section?

June 30, 2025 at 7:50 am #17181499

lucaC-85

No I didn't.
If you remove the variations from a product in English, they remain in the other languages.
And in other language, you can delete that variations manually one by one, not by bulk actions.

June 30, 2025 at 5:45 pm #17185676

Lauren
WPML Supporter since 10/2015

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

You will need to update the translations after you delete the variations from English. If you did not create them as global attributes, then you will need to delete them one by one. The other option is to run the variations sync in WPML -> Support -> Troubleshooting.

July 1, 2025 at 1:43 pm #17188791

lucaC-85

Good morning,
Right now, I'm not sure why, but the import is working.
If you check, for example, the NokovulcanoV2 (SKU N13), the variation images are present in all languages.

However, I discovered an epic bug.
If I make a change to Nokovulcano in English — for example, if I edit the product description — the variation images in Italian and German disappear and get deleted!

The WordPress access credentials are the same as before, but I had to change the FTP access. If you need them, let me know how I can send them to you securely. Thank you!

July 1, 2025 at 2:20 pm #17188958

Lauren
WPML Supporter since 10/2015

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

After you update English, did you also update the translations? Those will need to be updated as well after making any changes in the original language.

When you edit English, is the box checked to duplicate media to translations? This is a checkbox in the Languages box on the original language page.

July 2, 2025 at 8:37 am #17191511

lucaC-85

I only did what I said.
You can run a test yourself with NokovulcanoV2.

Regarding "When you edit English, is the box checked to duplicate media to translations? This is a checkbox in the Languages box on the original language page." — what are you referring to? One of the two checkboxes in my screenshot?

Is it normal behavior that if I edit the English product description, it deletes the variation images in the other languages?
That seems like a crazy bug to me.

Screenshot 2025-07-02 103445.png
July 3, 2025 at 2:01 pm #17197738

Lauren
WPML Supporter since 10/2015

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

It is definitely not normal behavior. May I have permission to test minmal settings on the staging site? Meaning, only WPML plugins active with a default theme? I need to confirm that there is not some kind of conflict with another plugin because I was not able to reproduce this in a clean install.

July 3, 2025 at 3:31 pm #17198594

lucaC-85

Yes, thanks.
you can check on product NokoVulcanoV2 for example. Thanks