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This topic contains 12 replies, has 3 voices.

Last updated by Itamar 1 month, 1 week ago.

Assisted by: Itamar.

Author Posts
September 24, 2024 at 5:48 am #16212384

alexandrosK-5

Thanks! The problem is solved because of your help!

I have 3 more issues for the same site. Do you really want me to open 3 separate tickets?? Does that mean I have to create four clones for four different support representatives? How does that make sense? Please help me!

2. How can I resolve the issue where 'Complete Translation' never finishes? Here’s an example:

Page: hidden link
Screenshot: hidden link

3. The featured images are not showing up on certain pages. Here are some examples:

hidden link
hidden link

4. Some text on all pages is not being translated automatically from English to Greek as the plugin promises. Example:

hidden link
Screenshot: hidden link

September 25, 2024 at 6:48 am #16218189

alexandrosK-5

Hello! Any news please?

September 26, 2024 at 12:10 pm #16225011

Dražen Duvnjak
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+01:00)

Hello,

Itamar is OFF today, and I will cover him.

I have checked your issue with content not translating, but I am not really sure what is the problem here. As I can see you have currently "Translate Everything Automatically - paused", so it is not expected that translations are done automatically in the background, and this page is not translated fully.

You can either enable the mode back, use the translate automatically button from the top of the editor, or send it for translating from WPML > Translation Management.

I have used the same approach and the mentioned text is translated.

Regards,
Drazen

September 26, 2024 at 2:41 pm #16226058

alexandrosK-5

Hello,

I used WPML to automatically translate the entire site by enabling the "Translate Everything Automatically" option. However, some parts of the text remain untranslated. For example, on this page: hidden link, the plugin translated around 92% of the content, but 8% is still missing. Here is an example: hidden link.

I have over 80 pages and 72+ posts, which is why I opted for the "Translate Everything" feature. I can't manually translate each page.

September 27, 2024 at 6:25 am #16228158

alexandrosK-5

Hello, I have create a clone with the same codes hidden link

September 27, 2024 at 6:59 am #16228422

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

Thanks for creating a staging site.

Please note that my weekend is Friday-Saturday, and I'll be able to continue to check this issue and help you on Sunday.

I appreciate your patience.
Itamar.

September 29, 2024 at 5:51 pm #16233645

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

I've accessed the clone of your site, but I can't see this problem. I checked the translations of the following pages.

hidden link
hidden link

Which page should I check to see this issue?

Thanks,
Itamar.

September 29, 2024 at 6:30 pm #16233692

alexandrosK-5

Hello!
I have send you already a link with problem. ex hidden link and hidden link

September 30, 2024 at 11:25 am #16235857

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

I'm sorry, but I cannot see this problem on your mentioned page. Please see the attached screenshot.

Do you have another page where this problem occurs?
Or is this problem solved now?

Regards,
Itamar.

2024-09-30_14-19-45.jpg
September 30, 2024 at 11:39 am #16235943

alexandrosK-5

You can't see the issue because YOU manually clicked 'Translate' in the section. The problem is that, even after I've clicked 'Translate Everything,' the section wasn't translated in the first place. As I mentioned in my ticket, 'I have over 80 pages and 72+ posts, which is why I chose the "Translate Everything" feature. I can't manually translate each page.

One more example....
hidden link some text is "translated" from Greek to Greek! hidden link

123-min.png
September 30, 2024 at 2:53 pm #16236891

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

I'm consulting our second-tier supporters about this problem. I'll update you here once they reply.

I appreciate your patience.
Itamar.

October 5, 2024 at 6:21 am #16256068

alexandrosK-5

Many issues and unnecessary manual work. The 'Translate everything' approach is a waste of both time and money, and the second-tier support never responds!

October 6, 2024 at 8:04 am #16257571

Itamar
Supporter

Languages: English (English ) Hebrew (עברית )

Timezone: Asia/Jerusalem (GMT+02:00)

Hi,

I am sorry for any inconvenience you were caused.
I'm also sorry for the late reply; I was on vacation.

Our second-tier supporter told me he fixed the issue with this page: hidden link. However, the test site seems to have disappeared. But on the live site, I can see that the problem is solved—hidden link. You also marked this ticket as resolved.

If this is not the case, please reply to this ticket.

Regards,
Itamar.