String "Remove filters" is translated but not correct on button

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Last updated by thomasG-103 1 day, 14 hours ago.

Assisted by: Noman.

Author	Posts
April 24, 2025 at 10:11 am #16963662
thomasG-103	Background of the issue: I am trying to change the text displaying on a button from English to German on this page: hidden link. The 'Remove Filters' button text should read 'Filter entfernen'. Symptoms: The 'Remove Filters' button text appears as 'Remove Filters' even when I change to German display. It should read 'Filter entfernen'. Questions: Why is the 'Remove Filters' button not displaying the translated text 'Filter entfernen'? Is there a specific setting in WPML that I might be missing to ensure the button text is translated?
April 24, 2025 at 10:50 am #16963876
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting WPML Support. To take a closer look at this issue, please provide temporary access (WP-Admin and FTP Login info) to your site (preferably staging site), so that I can look into your setup and debug the issue. Your next answer will be private which means only you and I have access to it. === Please backup your database and website === ✙ I would additionally need your permission to deactivate and reactivate Plugins and the Theme and to change configurations on the site. This is also a reason the backup is really important. Thank you
April 27, 2025 at 8:09 am #16971990
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Thanks for providing the login details. Could you please upgrade my user role to Administrator so that I can access the site dashboard and debug this issue. Thank you for your cooperation
April 27, 2025 at 6:24 pm #16972650
thomasG-103	Hi Noman, I'm so sorry. Of course I should make your role Administrator! I have just the role of WPML_Admin correctly. My apologies for causing this delay. All the best! Tom G
April 28, 2025 at 8:46 am #16973775
Noman WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Thanks for upgrading my user role. I noticed the "Remove Filter" text was added using Elementor. Strings added via page builders can be translated either with the WPML Translation Editor or the default WP editor. I tried translating it with the WPML Translation Editor, but the string wasn’t available. So, I followed these steps: 1. Added the following XML under WPML >> Settings > Custom XML Configuration section: <wpml-config> <elementor-widgets> <widget name="jet-smart-filters-remove-filters"> <fields> <field>remove_filters_text</field> </fields> </widget> </elementor-widgets> </wpml-config> 2. Opened the default language page for editing: hidden link 3. Made a small change to the title and updated the page to refresh the translation. 4. Removed the change and updated again. 5. Opened the German translation in WPML Advanced Translation Editor. 6. Added the translation and pressed the Complete translation button. Now, the translation appears correctly on the frontend. Could you please check and confirm? Thank you for your cooperation
April 28, 2025 at 4:25 pm #16975803
thomasG-103	Wow Noman, that was quite a fix! Since you did it, I was also able to do the Spanish and Italian translations. I'm a little nervous about the complexity of the solution, but glad that you did it. Thanks for your help!! Tom G