Skip to content Skip to sidebar

Home › Support › English Support › [Waiting for user confirmation] Subcategories not translated

[Waiting for user confirmation] Subcategories not translated

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic is split from https://wpml.org/forums/topic/several-translation-and-layout-issues-with-my-multilingual-woocommerce-website/

Sun Mon Tue Wed Thu Fri Sat
- 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 9:00 – 13:00 -
- 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 14:00 – 18:00 -

Supporter timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Tagged: 

This topic contains 1 reply, has 0 voices.

Last updated by Otto 3 days, 21 hours ago.

Assisted by: Otto.

Author Posts
November 14, 2025 at 2:38 pm #17579600

youssefT-3

4️⃣ I had to manually translate all subcategories, even though I paid for automatic translation. WPML did not recognize many strings, so I had to do all of it myself.
November 14, 2025 at 7:19 pm #17580129

Otto
WPML Supporter since 09/2015

Languages: English (English ) Spanish (Español )

Timezone: America/Argentina/Buenos_Aires (GMT-03:00)

Hello,

I understand that this is not what you expected. But, WPML only charges for what is effectively translated.

I think that the subcategories may not have been in sync when the translation started and the strings not registered.

As you already translated them manually, there is nothing else that we can do here.

You can check your automatic translation credit consumption in WPML > Translation Dashboard > Translation tools > Automatic translation usage reports

Best Regards,
Otto