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This topic contains 3 replies, has 2 voices.

Last updated by Bobby 1 year, 10 months ago.

Assisted by: Bobby.

Author Posts
July 13, 2023 at 12:56 pm #14033165

tonyaL

Hello,

I have applied all the updates here: https://wpml.org/errata/the-events-calendar-date-link-points-to-monthmonatmiesic/ but sadly it is still not working:

hidden link

Please can you help?

Many thanks,
Tonya

July 13, 2023 at 7:50 pm #14035895

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi Tonya,

I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)

**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **

I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you enter is private which means only you and I have access to it.

NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.

Thank you,
Bobby

July 17, 2023 at 8:07 am #14047011

tonyaL

Hi Bobby,

So sorry to chase but just wondered if you'd had any luck at all with this?

Thanks so much,
Tonya

July 17, 2023 at 6:26 pm #14052705

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

Hi Tonya,

Thank you for your patience as the support is offline during the weekend, I reviewed the site and can verify the following:

1. Logged in I am able to reproduce the issue

2. When using an incognito window it is working as expected

Could you please try using an incognito window and also clearing your site and server cache.

Screen Shot 2023-07-17 at 11.24.37 AM.png
July 17, 2023 at 6:58 pm #14053121

tonyaL

Thanks so much Bobby, that is also working for me too!! I did try in incognito originally so I wonder if it was server cache as you say, anyway all perfect now, than you once again :)!!!