This thread is resolved. Here is a description of the problem and solution.
Problem:
Advanced Translation Editor doesn't load properly.
Solution:
We recommend clearing your browser cache as outlined in our errata on the Advanced Translation Editor (ATE) freezing issue. You can find the instructions here: https://wpml.org/errata/advanced-translation-editor-ate-freezing-issue-on-certain-browsers/. If this does not resolve the issue, we suggest trying a different browser to see if that fixes the problem.
Please note that the solution provided might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket in the WPML support forum.
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This topic is split from https://wpml.org/forums/topic/we-are-having-problems-using-the-advanced-translator/
This topic contains 3 replies, has 2 voices.
Last updated by 8 months, 3 weeks ago.
Assisted by: Noman.
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The translation editing page get stuck and doesn't fully loads. It's very slow to me, and never loads for the translators. See attached image.  |
 Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
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Thank you Noman, There is still something weird going on though. We have some Toolset repeat fields that usually have the same translation on multiple pages. Usually, once translated, the correct translation is loaded when editing another product with the same fields. What's happening is that every now and then this doesn't happen, and the automatic translation is loaded instead. Do you know if there is a way to fix it? New threads created by Noman and linked to this one are listed below: https://wpml.org/forums/topic/the-correct-translation-doesnt-loaded/   |
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Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
