Background of the issue:
I am trying to ensure that the translated pages on my site, hidden link, display correctly in French. I have followed the getting started guides and translated the missing strings. I also ran a scan for link targets.
This is the page we are looking at, which should not show any english text
Symptoms:
The translated page is showing English strings on the French version of the page.
Questions:
Why are English strings appearing on the French version of the page despite translating them?
What additional steps can I take to ensure all strings are translated correctly?
Something to add is that I have temporary admin credentials to share. I don't know if what I post here will appear to the public so I will refrain from sharing until I hear back, but they are ready to pass along 🙂
Adding to this after reading the original post that the full example URL was truncated. Here is the page: hidden link that matches the uploaded screenshot.
I will need to closely examine your website. Therefore, I will require temporary access (WP-Admin and FTP) to a test site where the problem has been replicated, if possible. This will enable me to provide better assistance and determine if any configurations need to be modified.
Please note that it is important to have a backup for security purposes and to prevent any potential data loss. You can use the UpdraftPlus plugin (https://wordpress.org/plugins/updraftplus/) to fulfill your backup requirements.
Your upcoming reply will be treated with confidentiality and will only be visible to you and me.
✙ To resolve the issue, I may need your consent to deactivate and reactivate plugins and the theme, as well as make configuration changes on the site if necessary. This emphasizes the significance of having a backup.
