Translating Flatsome Footer UX Block

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Supporter timezone: Asia/Yerevan (GMT+04:00)

This topic contains 2 replies, has 0 voices.

Last updated by Christopher Amirian 2 weeks, 5 days ago.

Assisted by: Christopher Amirian.

Author	Posts
January 27, 2025 at 2:14 pm #16638302
georgiT-5	Background of the issue: I am trying to translate the footer and the link in the UX Block on my site hidden link using WPML. Symptoms: We have a link /id={page_id} When we try to change it to /en/{page-slug} it auto returns to page_id. After it changes the url redirects to main Language of the website. Questions: How can I translate the footer in the UX Block? How can I translate the link in the UX Block?
January 28, 2025 at 7:47 am #16640176
Christopher Amirian Supporter Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, Welcome to WPML Support. Would you please specify if you use the advanced translation, editor to translate the footer that you have created with U X builder or if you use manual translation mode. For the advanced translation, you would go to WordPress dashboard > WPML > translation management and search for the name of the footer there and send the footer for translation. Then you will go to WordPress dashboard > WPML > translations menu to select the footer and translate. With the manual translation mode, in which you select the WordPress editor for translation, you would directly go to UX builder. If you use the manual method, please be aware of the known issue below: https://wpml.org/errata/flatsome-manual-translation-method-overwrites-translations-in-wpml/ Please follow the steps mentioned there to fix the issue. But if you used the translation management method, Would you please kindly follow the steps below to provide the debug information? - Go to "WordPress Dashboard > WPML > Support > Debug Information (Link)". - Copy the Debug Information from there. - Get back to this chat screen and scroll down. - Find the "Additional Data" section below. (Check the screenshot below) - Click on the "Debug Info" item to expand it. - Paste the debug information into the text area. - Click the "Send Debug Info" button. Screenshot: https://wpml.org/wp-content/uploads/tmp/debug_info_20.png Also, I'd appreciate it if you could give me the URL/User/Pass of your WordPress dashboard after you make sure that you have a backup of your website. It is absolutely important that you give us a guarantee that you have a backup so if something happens you will have a point of restore. Make sure you set the next reply as private. Tell us where to find the footer that you have created. Thank you.
January 28, 2025 at 11:23 am #16641352
georgiT-5	hello, We did try bouth Advanced and manual translation with no luck. We will try again with the snipet in the post you provided. We can change the BG version of the Footer. The BG Version is the main lang. If we add /about and we save the link gets back to /id=471
January 28, 2025 at 12:56 pm #16641783
Christopher Amirian Supporter Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, Thank you. Please add the suggested code in the erratum and test again. If it fails, please get back to us with the login information by setting the next reply as private. Also tell us where to go in the dashboard to see the footer you added in UX Builder. Thank you.
February 2, 2025 at 3:51 pm #16660263
Christopher Amirian Supporter Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, Thank you for the login information. I recorded a video showing what you should do to translated the links using the ID method that you prefer: hidden link Basically, WPML creates separate pages for translation, but it connects the pages itself so when using the language switcher it will switch the pages correctly. But the underlying ID for the translated pages will be different. I gave the details in the video on how to identify what will be the ID of the translated page. Thanks.

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