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Supporter timezone: America/Los_Angeles (GMT-08:00)

This topic contains 9 replies, has 2 voices.

Last updated by Alexandra 5 months ago.

Assisted by: Bobby.

Author Posts
July 18, 2024 at 7:39 pm #15974544

Alexandra

Background of the issue:
We're working with a new translator and would like to prevent their translations from being automatically posted to the site. We've chosen the 'Save the translated post as a draft' option under WPML > Settings > Translated documents options and tested it out.

Symptoms:
We were expecting a notification that the translation was ready for us to publish but didn't see this anywhere.

Questions:
When the translator finished translating a job we sent them, we were expecting a notification that the translation was ready for us to publish but didn't see this anywhere. Is this part of the workflow? How do we know when a translation job is completed?
How does this work when translating templates and patterns? Our theme uses FSE but there aren't 'draft' statuses for things like templates, navigation menus etc. are there? Is there a way for us to check translations for these parts of the website before they're made public?

July 18, 2024 at 8:26 pm #15974737

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)

Hi there,

When you have translations available for review, your translators or reviewers can go to WPML → Translations to view the list of translation jobs. They can filter the list by translations that are Pending review and click the Review button to open each translation on the site’s front end, accept and publish the translations, or edit them.

Regarding FSE I don't believe there is a draft status.

July 23, 2024 at 9:41 pm #15994871

Alexandra

Hi Bobby,

Thanks for sharing how this process is supposed to work. When I follow these steps, the completed translation does not have any actions next to it in the Jobs tab. I do see that a draft of the post was created when I look at the list of French-language posts.

My user account has administrator-level permissions.

Do you happen to have documentation that you could point me to or a video demonstrating this process in action? Thank you!

Screenshot 2024-07-23 174134.png
Screenshot 2024-07-23 174050.png
July 24, 2024 at 12:01 am #15995088

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)

Hi there,

I misunderstood, and was under the impression the translator you added was using the Automatic Translation.

If they are not using the automatic translation feature the above steps are not relevant.

Since you added an individual translator to manually translate the content, the best option here is indeed to use the 'save the translated post as a draft' option which is why the translation is showing as a draft.

"We've chosen the 'Save the translated post as a draft' option under WPML > Settings > Translated documents options and tested it out."

By default, WPML automatically sends email notifications to notify translators when a new job is waiting for them. To edit this setting:

Go to Users → All Users.
Edit your translator and scroll down to WPML Translator Settings.
Update the Notification emails checkbox.

For you as a translation manager:

Go to WPML->Settings
Translation notifications (tab at the top)
Notification emails to the translation manager -> set to immediately (by default it's set to once a week)

July 24, 2024 at 8:30 pm #16000329

Alexandra

Hi Bobby,

Ahha, ok thanks for pointing out the notification settings, these are extremely helpful. However, the translator is getting notifications about jobs assigned to them immediately but we're still not getting notifications about completed translations even when the setting for translation manager is set to immediately. Can you please advise on how we should proceed from here?

July 25, 2024 at 5:54 pm #16005040

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)

Hi there,

I can verify an issue with the notification email. While we are investigating this, you can always follow the progress of translation in the Translation Dashboard.

For a more detailed view and to cancel jobs, visit the WPML → Translation Jobs list.

Once there is news I will update you here.

July 25, 2024 at 8:02 pm #16005432

Alexandra

Thanks for confirming this, Bobby! Will keep an eye out for more news in the coming weeks.

August 21, 2024 at 4:35 pm #16091562

Alexandra

Hi Bobby, I'm curious if there are any news of this. Do you have any updates to share at this time? Thank you!

August 21, 2024 at 5:07 pm #16091671

Bobby
Supporter

Languages: English (English )

Timezone: America/Los_Angeles (GMT-08:00)

Hi there,

This has been escalated to our dev team, unfortunately I do not have an ETA to provide.

Once there are news we will update directly in this thread.

August 21, 2024 at 5:57 pm #16091940

Alexandra

Got it, thanks Bobby!