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This topic contains 4 replies, has 0 voices.

Last updated by mortenV-3 1 week, 2 days ago.

Assisted by: Lucas Vidal de Andrade.

Author Posts
October 1, 2025 at 7:14 am

mortenV-3

Background of the issue:
I am trying to translate a whole page from Danish to English on my site hidden link using WPML. I have done this many times before without any problem.

Symptoms:
The 'settings' icon just keeps spinning and nothing happens after attempting the translation.

Questions:
Why is the 'settings' icon spinning indefinitely after attempting a translation?
How can I resolve the issue of translation not completing?

October 1, 2025 at 8:06 am #17447567

mortenV-3

Ok, you closed the chat before I had the chance to write anything.. That's annoying. I had some more questions.. And I just wanted to make sure that you actually understood the issue.

To understand the issue better please watch this video:

hidden link

And here is my question:

Why can I no longer update to the newest versions of the WPML plugins from plugins? Why do I have to download them in a different way now (pls see the chat transcript what the supporter made me do.)

/ Morten

October 1, 2025 at 10:20 am #17448103

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

Hello,

I apologize for the inconvenience. I understood the issue from the start. Thanks for clarifying, nonetheless.

To update, first you need to "Check for updates", in Plugins > Add New > Commercial.

I'm checking your website and will get back to you as soon as I have new information.

October 1, 2025 at 11:05 am #17448343

Lucas Vidal de Andrade
WPML Supporter since 11/2023

Languages: English (English )

Timezone: Europe/Vienna (GMT+02:00)

I made some tests on your website, and it seems that there was a glitch creating the translation information from the original page, thus impeding its translation from being created.

Make sure to have a backup before proceeding.

To verify that, please delete and recreate the Vores medarbejdere page. You can save its content as a template, or copy it, so you don't have to recreate it from scratch. After that, please empty all caches and try retranslating the new version. I know this takes some effort, so I really appreciate your cooperation here 🙂 Let me know how it goes.

October 5, 2025 at 10:45 am #17457061

mortenV-3

I think it works again. It looks like you created a new page for the english translation called vores-medarbejdere-test-en - most of the stuff on that page was already translated. only needed a small part. I did that, saved and renamed the page to our-employees - and now it all works as it should.

Don't know how or why. Thanl you 🙂