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Supporter timezone: Asia/Singapore (GMT+08:00)

This topic contains 1 replies, has 0 voices.

Last updated by Kor 2 months, 4 weeks ago.

Assisted by: Kor.

Author Posts
April 24, 2025 at 7:33 am #16962832

ronanL-3

Background of the issue:
I am trying to resolve an issue where translation links disappear and cause 404 errors. The issue can be seen on this page: hidden link.

Symptoms:
Translation links disappear and cause 404 errors.

Questions:
Why are the translation links disappearing?
How can I fix the 404 errors caused by missing translation links?

April 24, 2025 at 8:01 am #16962927

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thanks for your patience. Here is the ticket and please let me know how it goes.

May 5, 2025 at 4:48 am #16994205

ronanL-3

Hello,
I finally removed WPML and got another module because this problem has persisted for several months and support has been of no help.
I will now get another module.

May 5, 2025 at 6:44 am #16994484

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thank you for your response, and I'm truly sorry to hear about your experience.

We deeply regret that the issue remained unresolved for so long and that our support did not meet your expectations. We understand your decision, but we’d be grateful if you could give us another chance to make things right. If you’re open to it, we’d be happy to take a fresh look at the problem and prioritize a proper resolution.

Your feedback is important to us, and we genuinely hope to restore your trust.

The topic ‘[Closed] translation links disappear and cause 404 errors’ is closed to new replies.