[Closed] WCFM Vendor Store Page Url Translation Issue With WPML

Hi,

Thank you for contacting the support. Please accept our apologies for delay due to load in the support.

Before proceeding further, may I ask you to try the following?

IMPORTANT: Take full backup of your website and database beforehand. It is highly advised to try these in a staging/dev site first, so your live website isn't compromised.

- Deactivate all plugins except WPML, WC and WCFM and its addons and check for the issue.
- Activate each plugin one-by-one, while keeping check on the issue after a plugin is activated. This way you'll be able to pinpoint a plugin having a conflict (or problem), if any.
- If the problem persists, repeat the above steps with a default theme of WordPress (i.e. 2021 or 2024).

Further, I'll recommend checking this page https://wpml.org/plugin/?wpv_view_count=120064&wpv-plugin-functionality=0&wpv_post_search=WCFM&wpv-wpcf-recommendation-flag=&wpv_filter_submit=Search, here you 'll find all WCFM's WPML compatible plugins. You can click each related one to find the relevant guides. Please check the guides and see if you haven't missed anything.

Please let me know and I'll try my best to help you further on the matter.

Regards.

Thank you for the updates.

I need to take a closer look at your site. So I request temporary access (WP-Admin and FTP), preferably to a test site where the problem has been replicated.

Your next answer will be private, to share this information safely.

Also provide detailed steps to reproduce the issue and links to pages in admin and on frontend.

IMPORTANT: Please take a complete backup of the site to avoid data loss. I may need to activate/deactivate plugins also.

See https://wpml.org/purchase/support-policy/privacy-and-security-when-providing-debug-information-for-support/ for details on privacy and security.

Thank you for waiting on this.

I am trying to figure out that where I can edit that sidebar on the store manager page, because I see the links in ST aren't translated, for example, hidden link and hidden link.

If I add their translated URLs, for example Products hidden link in ST, that still doesn't work.

But what I noticed that "products" as a slug is also translated and if you access it like hidden link, you get the products page in Store Manager.

So I believe, you may need to scan the said plugin (responsible for this store manager feature) in WPML -> Theme and plugins localization -> Strings in the plugins, then search for these slugs and translate accordingly.

Then finally you'll need to "edit" that sidebar menu to provide the correct link, which I'm not sure how to do because the whole page is coming via a shortcode.

Please let me know your findings.