WP All import bug when trying to import translations

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun	Mon	Tue	Wed	Thu	Fri	Sat
9:00 – 18:00	9:00 – 18:00	9:00 – 18:00	9:00 – 18:00	9:00 – 18:00	-	-
-	-	-	-	-	-	-

Supporter timezone: Asia/Yerevan (GMT+04:00)

This topic contains 1 replies, has 0 voices.

Author	Posts
November 13, 2025 at 12:46 pm #17574844
oliverR-34	Background of the issue: I'm trying to import or update translations for products in a secondary language using WP All Import. I have configured it to find products by a custom field '_sku' and mapped the SKU field. However, WP All Import is using a unique ID, which is only set when importing new products. Symptoms: The import process skips all products because it incorrectly tries to find them by unique ID instead of SKU. Questions: Why is WP All Import using a unique ID instead of the custom field '_sku'? How can I ensure that products are found and updated by SKU during import?
November 13, 2025 at 12:59 pm #17574920
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, Welcome to WPML support. The last answer from the chat: you need to change your approach and use the WPML Import Export which will do that automatically. here is how to do so: https://wpml.org/documentation/related-projects/wpml-export-and-import/ If you prefer to create the CSV files yourself please consider this point which will help WPML to understand the languages: https://wpml.org/documentation/related-projects/wpml-export-and-import/preparing-import-files-for-wpml-export-and-import/ If you have questions I will be happy to answer.

The topic ‘[Closed] WP All import bug when trying to import translations’ is closed to new replies.