[Resolved] WPML is crashing Buddyboss plugin functionality
This thread is resolved. Here is a description of the problem and solution.
Problem: You are experiencing issues with WPML interfering with the Buddyboss plugin on the Groups page. Specifically, group links and the 'Create group' button do not function correctly when WPML is active. Solution: We recommend trying the following steps: 1. Install the WPML Sticky Links plugin, which you can download here: WPML Sticky Links. 2. Add the following code to your theme's functions.php file:
This code aims to prevent WPML from processing URLs that match the group pages, potentially resolving the issue.
If this solution does not resolve your issue or seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Background of the issue:
I am trying to resolve an issue where WPML is causing problems with the Buddyboss plugin on our Groups page. The Groups are set as non-translatable, and we do not want to translate them. The issue is intermittent, but currently, it is present. The problem affects the functionality of group links and the 'Create group' button. The issue can be seen on this page: hidden link.
Symptoms:
When WPML is active, group links and the 'Create group' button do not work on the Groups page. The course widget should redirect to the connected course page, but it redirects to the group page instead. This issue is not present on the second page of the groups listing.
Questions:
What is causing WPML to interfere with Buddyboss plugin functionality on the Groups page?
How can I fix the issue where group links and the 'Create group' button do not work?
Languages: English (English )German (Deutsch )French (Français )
Timezone: Europe/Zagreb (GMT+02:00)
Hi,
For me it worked at first when I entered incognito, but not when I entered it directly. But when using pagination it starts to work everywhere.
Would it be difficult for you to reproduce this issue in a sandbox if I prepare one? I can install the necessary plugins, and we'd only need a few demo groups.
Otherwise, I can install the Duplicator plugin on your site and generate minimal packages (excluding media files) for further debugging.
And you cannot use my staging site? It is an exact copy of my live site so this can be good for debugging?
And I am not sure If I will be able to replicate it so if staging site won't work for you then migrating it for the new copy on your server will be OK. So how is that? Can you use the staging site? The credentials I gave to your colleague during the ticket in the private mode, so you should have it already.
Languages: English (English )German (Deutsch )French (Français )
Timezone: Europe/Zagreb (GMT+02:00)
Ok, if the issue is too complex to reproduce in sandbox, we can definitely go with your staging website.
To troubleshoot this problem, I'll install the Duplicator plugin and generate packages for further debugging purposes. I'll ensure to exclude all media files to maintain a minimal package size.
You mean with my staging site? You can do whatever you want with it. I need to solve this problem fast so Anything you need to with it you do can do. On staging site. There are many plugins deactivated as we tried to solve it with your support, but not successfuly. Please don’t do anything on live site. Just you can look there how is it there but please don’t change anything. Thank you very much.
Languages: English (English )German (Deutsch )French (Français )
Timezone: Europe/Zagreb (GMT+02:00)
I'm glad to hear it's working! 🙂
Yes, just keep this code there (along with Sticky Links), and it will continue to work.
Manage Cookie Consent
We use cookies to optimize our website and services. Your consent allows us to process data such as browsing behavior. Not consenting may affect some features.
Functional
Always active
Required for our website to operate and communicate correctly.
Preferences
The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user.
Statistics
We use these to analyze the statistics of our site. Collected information is completely anonymous.The technical storage or access that is used exclusively for anonymous statistical purposes. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you.
Marketing
These cookies track your browsing to provide ads relevant to you.