Wrong image link.

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Supporter timezone: Asia/Yerevan (GMT+04:00)

Tagged: Bug

This topic contains 0 replies, has 0 voices.

Last updated by Christopher Amirian 1 day, 9 hours ago.

Assisted by: Christopher Amirian.

Author	Posts
March 11, 2025 at 2:02 pm #16802121
pawelF-5	Background of the issue: I am trying to translate a blog post using the classic editor view and the normal flow (ATE). In the original version, images have a 'link to media file.' Symptoms: After translation, the image links change to 'custom link,' causing only the thumbnail to open in the lightbox instead of the full-size image. Manually changing it back to 'link to media file' resolves the issue. Questions: Why do image links change from 'link to media file' to 'custom link' after translation? How can I ensure that image links remain as 'link to media file' during translation?
March 11, 2025 at 4:07 pm #16802817
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, Welcome to WPML support. The issue is reported to the second tier support. I will get back to you as soon as I have news. Thank you.
March 24, 2025 at 8:25 am #16850133
pawelF-5	Do you have any information for me?
March 25, 2025 at 1:29 pm #16857917
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00)	Christopher is currently unavailable. I have confirmed that the issue has been reported, but there are no updates at this time. We will update you here as soon as more information is available.
April 4, 2025 at 7:18 pm #16898850
pawelF-5	Hi, any news for me?
April 6, 2025 at 9:22 am #16900994
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, The issue has already been reported to the second-tier support. To make sure we are on the same page, the difference between the media URL and the custom link is not visible on default use-cases for WordPress. For your scenario it shows the difference by the image size. This is considered an edge case; if there is a workaround, we will share it with you. If not, this will go to the development team, and it will take time due to priorities. I will surely communicate here if there is a workaround. Thank you for your understanding.
April 18, 2025 at 3:28 pm #16947706
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Hi, Would you please update WPML to version 4.7.3 and also update WPML String translation? Then please cehck by adding a new media and see if the issue is still there or not. Thank you.
April 21, 2025 at 6:39 am #16950739
pawelF-5	Great news. Give me a moment, I'll test it and let you know.
April 21, 2025 at 2:35 pm #16952034
Christopher Amirian WPML Supporter since 07/2020 Languages: English (English ) Timezone: Asia/Yerevan (GMT+04:00)	Thank you. I would appreciate it as we see mixed results and need your confirmation first. Thanks.