Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 8:00 – 13:00 9:00 – 13:00 9:00 – 13:00 8:00 – 12:00 8:00 – 12:00 -
- 14:00 – 17:00 14:00 – 18:00 14:00 – 18:00 13:00 – 17:00 13:00 – 17:00 -

Supporter timezone: Europe/Zagreb (GMT+01:00)

Tagged: 

This topic contains 0 replies, has 0 voices.

Last updated by Bruno Kos 56 minutes ago.

Assisted by: Bruno Kos.

Author Posts
November 13, 2024 at 12:03 pm

nicoC-5

Background of the issue:
I need help with my site hidden link.

Symptoms:
No specific issue or error message mentioned.#16396805

Questions:
What am I trying to do?
Is there any documentation that I am following?#16396805

November 13, 2024 at 1:07 pm
November 13, 2024 at 4:16 pm #16398612

nicoC-5

Hi I still did not here back. Please contact me.

November 14, 2024 at 6:37 am #16400759

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

To troubleshoot this problem, I'll install the Duplicator plugin and generate packages for further debugging purposes. I'll ensure to exclude all media files to maintain a minimal package size. You can find more information about the process here: [link](https://wpml.org/faq/provide-supporters-copy-site/). Please confirm if this approach is acceptable to you.

November 14, 2024 at 8:14 am #16400980

nicoC-5

I have an exact copy of the website already! Can you use my dev Enviroment?

November 14, 2024 at 8:56 am #16401269

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

Can I create a Duplicator from that staging site? Because sometimes we are not able to debug sites directly and we need site copies to do it locally.

Please provide me with WordPress and FTP credentials for the staging.

November 14, 2024 at 9:02 am #16401288

nicoC-5

In that case feel free to duplicate the live envirement for your debugging process. I think we will generate an extra form for italian on live, just so you know.

Also yesterday when I sent a copy to my dev the issue was the same, but once I started duplicating forms and making test sites, the french would also show the origninal german language. We do not like to tranlate the posts and pages with the WMPL tranlater. We use the WordPress Page editor function.

November 14, 2024 at 10:31 am #16401668

Bruno Kos
Supporter

Languages: English (English ) German (Deutsch ) French (Français )

Timezone: Europe/Zagreb (GMT+01:00)

I see, so now on hidden link is Italian.

So I can't see the issue here and nothing to debug.

Can you set another test form, translated there directly so we could debug it?