This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was unable to see the translated text on a button (CTA) on their multilingual site. The expected translation for 'See the international contacts' was not appearing in the secondary languages, and instead, the original English text was displayed.
Solution:
We recommended the client to:
1. Create a full backup of their site.
2. Update any outdated plugins or themes.
3. Flush any cache memory that might exist.
4. Re-save the permalinks.
5. Edit the page in the original language, make a small change to the button label, save the changes, and then update the translation.
6. Check if the issue was resolved after following these steps.
If you're experiencing a similar issue, we recommend you try the steps outlined above. Please note that the solution might be irrelevant due to it being outdated or not applicable to your case. If the problem persists, we highly recommend checking related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 1 reply, has 2 voices.
Last updated by 8 months, 3 weeks ago.
Assisted by: Carlos Rojas.
