This thread is resolved. Here is a description of the problem and solution.
Problem:
The client cannot find a receipt for a charge from On The Go Systems on their credit card.
Solution:
If you're experiencing this issue, we recommend contacting hello@wpml.org directly as they are better equipped to assist with account-related matters.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, please open a new support ticket at WPML support forum for further assistance.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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Last updated by 1 month, 1 week ago.
Assisted by: Lucas Vidal de Andrade.
