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Supporter timezone: Asia/Kathmandu (GMT+05:45)

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This topic contains 2 replies, has 0 voices.

Last updated by Shekhar Bhandari 4 days, 16 hours ago.

Assisted by: Shekhar Bhandari.

Author Posts
July 24, 2025 at 9:34 am #17266748

kristoferJ-2

Background of the issue:
We are experiencing significant performance and content issues related to WPML on our website, helmetshop.ee, which uses Estonian and English as its two languages. When WPML is enabled, the page generation time increases to 6.2 seconds. However, when we disable WPML, the load time drops to around 2.5 seconds. Disabling WPML causes content mixing, product duplication, and a broken checkout process.

Symptoms:
Page generation time increases to 6.2 seconds with WPML enabled. Content mixing occurs, products are duplicated, and the checkout process is broken when WPML is disabled.

Questions:
How can we optimize WPML performance?
How can we resolve the content mixing issue?
How can we fix the product duplication problem?
How can we address the broken checkout process?

July 24, 2025 at 10:06 am #17266805

kristoferJ-2

Okay, so I did some testing on our site by disabling all other plugins and only keeping Elementor, WPML, and Woo. And the speeds were okay, what we found out was that JetEngine was the culprit with the speed issues. But we're still in trouble with the other questions and issues we have.

How can we resolve the content mixing issue?
How can we fix the product duplication problem?
How can we address the broken checkout process?

July 24, 2025 at 10:10 am #17266854

Shekhar Bhandari
WPML Supporter since 03/2015

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Sorry I only focused on performance issues while checking the issue.

Every ticket is reserved for resolving one specific matter, ensuring focused support, streamlined communication, and high-quality service. Therefore, please open new tickets for your other concerns as it's easier to help that way.

Thanks