Skip Navigation

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

Sun Mon Tue Wed Thu Fri Sat
- 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 8:00 – 12:00 -
- 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 13:00 – 17:00 -

Supporter timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Tagged: 

This topic contains 1 reply, has 2 voices.

Last updated by Long Nguyen 9 months, 2 weeks ago.

Assisted by: Long Nguyen.

Author Posts
May 2, 2024 at 11:13 pm #15589307

jordanP-2

Hi,

My client is trying to use the automatic translation tool but it doesn't seem to be working correctly. When I tried to replicate the issue, I couldn't get the auto translate to work at all.

My client recorded a video: hidden link

Can you please give me some guidance to pass along to my client? Thank you!

May 3, 2024 at 3:07 am #15589407

Long Nguyen
Supporter

Languages: English (English )

Timezone: Asia/Ho_Chi_Minh (GMT+07:00)

Hi Jordan,

Thank you for contacting WPML support, I’m happy to help you with this issue.

According to your screen record and debug info, I see that:
- In the Advanced Translation Editor, I see only the Yoast SEO content (field_yoast) is available for translation.
- A custom block is added to the page content.
- ACF plugin is activated.

I suppose that is the custom block created with ACF. However, I don't see the plugin ACF Multilingual (ACFML) activated. Please follow the documentation below to install and activate ACFML on your site and translate the ACF block content.
https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/
https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/translating-acf-blocks-with-wpml/

Also, WordPress Memory Limit is below the requirements. The minimum requirements are 128M, but we do recommend 256M and the debug information of your site shows it set to 40M. Please check this link for more details https://wpml.org/home/minimum-requirements/.
You can increase it by adding the following code in your wp-config.php file, right before the /* That’s all, stop editing! Happy publishing. */ line:

define( 'WP_MAX_MEMORY_LIMIT', '256M' );
define( 'WP_MEMORY_LIMIT', '128M' );

After adding the code you can confirm that the memory was changed correctly from WPML > Support > WordPress > Memory limit.

Looking forward to your reply.
Thanks

The topic ‘[Closed] Automatic translation isn't working’ is closed to new replies.