This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is unable to view the usage credit report on their Translation Management Tools and is asking for an all-time translation credit usage report.
Solution:
We recommend checking the Automatic Translation Usage Reports by navigating to: WPML → Translation Management → Tools → Payment and settings → Automatic Translation Usage Reports. Detailed guidance can be found in our documentation here: Automatic Translation Invoices Documentation. This is the only location where these reports are currently available. If this does not resolve your issue, please provide more details or screenshots to help us understand better what you are looking for.
Please note that the solution provided might be outdated or not applicable to your specific case. We highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue persists, we encourage you to open a new support ticket at WPML Support Forum for further assistance.
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Last updated by 2 months, 1 week ago.
Assisted by: Andrey.
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 WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+03:00) |