<b>Symptoms: </b>
After changing a paragraph in German, I open the translation editor and see that the updated German text is added to the English translation field, even though an English version of this text already existed.
<b>Questions: </b>
Why does the updated German text overwrite the existing English translation?
Is this issue related to my other ticket about the HTML language tag?
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
Did you make sure to translate the Header, Content, and Footer Templates for Divi at WPML > Translation Management > Dashboard?
If not, create one job for each template and translate them.
You can assign the jobs to yourself, access them at WPML > Translation, and translate the templates with the WPML Translation Editor or you could use the automatic translation.
If this will not clarify the issue, please also try to clear the site's cache.
Hi Andreas,
I did all of that. The global header from Divi Theme builder ist translated into english via the translation management of WPML. I deleted browser and WP Cache, but the html language tag ist still "de" on all pages.
In the debug log I found this error.
Fyi: we do not use the ATE, it was activated once temporarily, but we switched back to the Classic Editor and we want to keep it that way.
"WordPress database error Table 'XXXXXX.wp_icl_translations' doesn't exist for query
SELECT COUNT(jobs.job_id)
FROM wpgk_icl_translate_job jobs
INNER JOIN wpgk_icl_translation_status translation_status ON translation_status.rid = jobs.rid
INNER JOIN wp_icl_translations translations ON translations.translation_id = translation_status.translation_id
WHERE jobs.editor = 'ate' AND jobs.automatic = 1 AND translation_status.status = 2 AND translations.source_language_code = 'de'
made by do_action('wp_ajax_wpml_action'), WP_Hook->do_action, WP_Hook->apply_filters, WPML\LIB\WP\Hooks::WPML\LIB\WP\{closure}, WPML\FP\Promise->resolve, WPML\FP\Promise->resolve, WPML\FP\Promise->resolve, WPML\FP\Promise->resolve, WPML\FP\Promise->resolve, WPML\FP\Promise->resolve, WPML\FP\Right->chain, WPML\FP\Right->map, WPML\Ajax\Factory->WPML\Ajax\{closure}, WPML\FP\Just->map, WPML\FP\{closure}, call_user_func_array, WPML\Container\Container::execute, WPML\Auryn\Injector->execute, call_user_func_array, WPML\Auryn\Executable->__invoke, ReflectionMethod->invokeArgs, WPML\TM\ATE\AutoTranslate\Endpoint\CountJobsInProgress->run, WPML\TM\ATE\Jobs::getCountOfAutomaticInProgress
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
I would like to request temporary access (wp-admin and FTP) to the website to investigate the issue further.
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I may need to install a plugin called "All In One WP Migration" to create a copy of the website so I can investigate the issue further.
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Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Hello,
About the post:
This post is supposed to be translated by the Advanced Translation Editor. Did you maybe try to adjust the translation directly on the WordPress Editor?
---
The table ..._icl_translations exists in your database. Did maybe the prefix change lately? It might be that you had an old job, that was creating on the site before migrating it to a new server.
---
An issue I can see is that WPML seems not to be registered.
WPML must be re-registered after every website migration or after changing the domain or domain provider.
Hi Andreas,
we changed to the new domain yesterday and I updated the WPML registration (added the new key), in my account it looks all good.
"This post is supposed to be translated by the Advanced Translation Editor. Did you maybe try to adjust the translation directly on the WordPress Editor?"
We temporarly activated the ATE a few weeks ago, but switched back to CTE.
I already removed the content from the wordpress editor and saved the translation again, but it still doesn't match.
The problem now also happens here: hidden link
If I open the CTE, all content is 100% translated. But on the page I see german text. hidden link
I tried did this:
- opened the english version in the WP editor
- switched to the Gutenberg editor, then saved it - then the page was empty in the frontend.
- updated the translation in the CTE and saved it.
But the page again shows the content in German. 🙁
About database table _icl_translations: this site was a copy of hidden link where WPML was already in use. So yes, maybe there are old entries somehow... but how can we remove them?
Any way to "reset" WPML without losging the existing translations?
We just decided to deactivate WPML for now so we can launch the website. We might check back later this year to try to resolve this issue. Thanks sor far for your help!
