The error is visible at this page: hidden link
as you can see, the postcard shows the epoch time "1 January 1970" instead of the start and end dates.
I opened a ticket with avada CS but they told us that the conflict is with WPML, deactivating it resolves the problem.
What can we do for resolve?
thanks
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Hi,
before your ticket is assigned to one of my colleagues, please allow me to walk you through some initial debugging steps. This will help speed up the support process.
This should be actually a unix timestamp. Do you have a staging environment where we can test that?
I would eventually also need to request temporary access (WP-Admin and FTP) to your site
– preferably to a test site where the problem has been replicated if possible –
in order to be of better help and check if some configurations might need to be changed
Your next answer will be private which means only you and I have access to it.
❌ Please backup your database and website ❌
✙ I would additionally need your permission to de-activate and re-activate Plugins and the Theme, and to change configurations on the site. This is also a reason the backup is really important.
✙ Please add the Links to the […] Edit Screen, the Page/Post where you insert the […] and the corresponding Front End Page/Screen
