Home›Support›English Support›[Resolved] Elementor Template translations are broken after added Arabic language
[Resolved] Elementor Template translations are broken after added Arabic language
This thread is resolved. Here is a description of the problem and solution.
Problem: The client is using Elementor Pro and WPML on a Hostinger Cloud Starter plan. They have created two templates per language for their website: Header and Footer. While the header templates are translating correctly and changing with the language, the footer templates, which were functioning correctly, stopped working correctly after adding Arabic translations. Solution: To translate Elementor when using WPML, it is required to install the WPML String Translation plugin. This can be done by navigating to Plugins > Add New and selecting the "Commercial" tab in your WordPress dashboard. For detailed guidance on how to translate content created with Elementor using WPML, please visit the following link:
If this solution does not apply to your case, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please do not hesitate to open a new support ticket at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
Hello,
I am using Elementor Pro and WPML. Hosting the site on Hostinger Cloud Starter plan - everything is up to date, no cache is enabled both for Elementor and WPML, no 3rd part caching plugin is installed and cleared cache from Hostinger.
What I am trying to achieve:
Have two templates per language: Header, Footer
The problem:
Header templates are translated just fine and as language changes, they also change.
However, it's not the same for footer. It was working just fine - until I added Arabic translations to the templates.
My thinking so far:
If the issue was language itself, I expect headers to be broken as well.
If the issue was footer template, I expect it not to work until I add Arabic translations.
Could you please increase the WordPress memory limit (WP Memory Limit) to at least 256 MB? WPML requires at least 128 MB.
Your current values are:
PHP Memory Limit 512M
WP Memory Limit 40M
To do this, you need to connect to your website's server and open the wp-config.php file in a text editor. The file is located in the WordPress root directory.
Add this code to the wp-config.php file to increase WordPress's memory:
define ('WP_MEMORY_LIMIT', '256M');
Add this just before this comment:
// That's all, stop editing! Happy blogging.
The current values can be viewed under WPML > Support > WordPress.
These settings can be restricted directly by your hosting provider. Therefore, I recommend contacting them and asking them to change them directly if the changes are not applied automatically.
After adjusting the limit, please edit the original templates and then update the translations to 100% using the WPML Translation Editor.
If this does not solve the issue, please let me know.
Languages: English (English )Spanish (Español )German (Deutsch )
Timezone: America/Lima (GMT-05:00)
Have you tried to update the translations of your templates and pages after adjusting the limit?
If yes, I'd like to request temporary access (wp-admin and FTP) to the website to investigate the issue further.
You'll find the necessary fields below the comment section if you log in to leave the next reply. The information you provide will be private, meaning only you and I can see and access it.
IMPORTANT
Please be sure to create a backup of the website and database before granting us access.
If you don't see the "wp-admin / FTP" fields, your login credentials for the post and website will be set to "PUBLIC." Do NOT publish the information unless you see the required wp-admin / FTP fields.
The private reply form looks like this: hidden link
When replying again, click "I still need assistance".
Video: hidden link
Please note that we are required to request this information individually on each ticket. We are not permitted to access any login information that was not specifically provided in the private reply form for this ticket.
