[Closed] How to give the shop manager permission to translate the CPT of jet engine?

Hi there,
Thanks for contacting WPML support.

Please add the user as a translator in WPML > Translation Management > Translators tab, and make sure that the required language pairs are set.

Kindly check here for more details: https://wpml.org/documentation/translating-your-contents/how-to-set-up-local-translators-and-language-pairs/#adding-local-translators-through-translation-management

Let me know please if that helps.

Kind regards,
Mohamed

Sorry for the late reply due to the weekend.

Please try the following steps to give the editor users the permission to edit and translate the content:

- Edit the the functions.php file of your theme
- Add the following snippet:

add_filter('wpml_user_can_translate', function ($user_can_translate, $user){
    if (in_array('editor', (array) $user->roles, true) && current_user_can('translate')) {
        return true;
    }
      
    return $user_can_translate;
}, 10, 2);

Then add the translation manager again and check if the issue is resolved.

Hi,

Please create a full backup of the database and website then go to WPML > Support > Troubleshooting page, and click the following:

- Clear the Cache in WPML
- Remove ghost entries from the translation tables
- Fix element_type collation
- Fix WPML table collation
- Synchronize local job ids with ATE jobs
- Synchronize translators and translation managers with ATE
- Set language information
- Fix post type assignment for translations

Then check if the issue is resolved.

You're most welcome!

I'll be waiting for your updates.