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Supporter timezone: Europe/Zagreb (GMT+02:00)

This topic contains 3 replies, has 2 voices.

Last updated by Dražen 9 months, 1 week ago.

Assisted by: Dražen.

Author Posts
September 13, 2024 at 6:22 am #16174065

patrickd-74

Background of the issue:
I am experiencing an issue with my site hidden link. When I run a speed test, it shows a menu popup in mobile and then it disappears. I turned off the plugin in a dev environment and the menu disappeared. We use WordPress Rocket as our caching plugin. hidden link

Symptoms:
When we load the site in mobile, there is an extra menu that seems to belong to WPML that loads. The issue is resolved when the caching plugin is turned off.

Questions:
How can I make sure the menu doesn't show up without completely disconnecting our caching plugin?
also, why is this menu popping up? is there a way to disable it or is it a part of the translation plugin? It seems to also be messing with our SEO. Google thinks we have extra external links in our header.

September 13, 2024 at 6:28 am #16174083

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

Thanks for contacting us.

While you wait for my colleague to take over the ticket, let me try to help you with the issue quickly.

This doesn't look to like WPML related menu, but your regular mobile menu. Can you check if the issue still happens when you disable all WPML plugins?

Regards,
Drazen

September 13, 2024 at 1:43 pm #16175960

patrickd-74

If i disable the WPML plugins the menu disappears.

September 16, 2024 at 5:30 am #16181221

Dražen
Supporter

Languages: English (English )

Timezone: Europe/Zagreb (GMT+02:00)

Hello,

okay, and if you disable al other plugins and leave active only WPML plugins and Elementor, does the issue still happen?

Regards,
Drazen

The topic ‘[Closed] I am experiencing an issue with my site hidden link. When I run a speed test, it…’ is closed to new replies.