Skip Navigation

This thread is resolved. Here is a description of the problem and solution.

Problem:
The client was unable to access the translation of custom ACF select fields, despite following the documentation. The issue was that the translation editor was not functioning properly.
Solution:
We first ensured that the field group 'Spark Mentor Info' had a translation method configured, which was set to 'Same fields across languages'. This setup allows the translation of custom fields within the Advanced Translation Editor (ATE) when translating any post from the CPT containing the field group. To access the ATE, the client needed to edit a mentor in the main language and click on the pencil icon in the language section. Alternatively, it could be accessed from WPML -> Translation Management by sending the Mentors for translation, assigning the job, and then accessing it through WPML -> Translation.

If the solution provided here does not resolve your issue, or if it seems outdated or irrelevant to your case, we highly recommend checking the related known issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If further assistance is needed, please open a new support ticket.

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

This topic contains 1 replies, has 2 voices.

Last updated by Prosenjit Barman 10 months, 3 weeks ago.

Assisted by: Mateus Getulio.

Author Posts
August 5, 2024 at 4:00 pm

ivanaD-2

Background of the issue:
I can't access the translation of custom ACF select fields.

Symptoms:
I can't access the translation of custom ACF select fields. I tried following https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/translating-acf-field-labels-with-wpml/

Questions:
Why can't I access the translation of custom ACF select fields?
Is there a specific setting I need to adjust in WPML to translate custom ACF select fields?

August 5, 2024 at 4:44 pm
August 6, 2024 at 11:27 am #16043632

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hi There,
Thanks for reaching out to WPML Support.

Before this thread gets assigned to my colleague, I'd like to offer some initial guidance or potential solutions.

Before proceeding with further investigation, I reviewed the English version of the Mentor page and can confirm that the "Academic Mentor" type is displaying correctly. You can refer to this hidden link">screenshot for better understanding.

Since the text is now showing correctly translated, were you able to find a solution to the issue? If you still do not see the text correctly translated, please clear your site and browser caches and check again.

Let us know the update. We will be happy to help if you need further assistance.

Best regards,
Prosenjit