I can't find the Widget in Translation string

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Supporter timezone: Asia/Karachi (GMT+05:00)

This topic contains 3 replies, has 1 voice.

Last updated by Waqas Bin Hasan 1 month ago.

Assisted by: Waqas Bin Hasan.

Author	Posts
November 25, 2024 at 7:08 pm #16441820
olivierF-20	Background of the issue: I am trying to translate a widget on my site hidden link using WPML. I see an option in Widgets and I am following a tutorial: hidden link. Symptoms: When I select a language, duplicate the widget, and select to show it in the other language, the first widget switches to 'ALL' language. I can't find the widget in the string translation. Questions: How can I translate the widget?
November 25, 2024 at 9:34 pm #16442023
Andrey Supporter Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	While one of my teammates addresses your ticket, I will guide you through the initial steps. Could you please provide more details about the widgets? In some cases, screenshots can help clarify any confusion or miscommunication. If you'd like to share a screenshot, please use the "upload an image" feature located below the comment section. I have enabled debug information for this support ticket. Please refer to this link for instructions on how to retrieve this information from your site and send it to us: http://wpml.org/faq/provide-debug-information-faster-support/
December 2, 2024 at 5:01 am #16464147
olivierF-20	Hi, sorry for the delay. I made a video to help you understanding the problem : hidden link It's a little long but it shows exactly the problem Thanks
December 2, 2024 at 9:53 am #16464963
Waqas Bin Hasan Supporter Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00)	Hi, Thank you for contacting the support. Before proceeding further, may I request you to try to reproduce the issue at this sandbox site? hidden link (one-click login). I've setup WPML here, while you can either use this setup as it is to reproduce the issue, or can upload your theme and required plugins via Themes/Plugins -> Add New (respectively). This way we can investigate the problem without compromising your live site and can provide a solution accordingly. Please take your time and let me know when you're ready. I'd be great if you can also provide the steps you took to recreate the problem. Regards.

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