[Resolved] I have credits but it said You don’t have enough credits to use automatic transl

Problem:
The client was unable to see the automatic translation credits available on their main site after a WordPress update, despite the WPML license showing credits as available. They had previously resolved similar issues by re-adding the site, but this time it did not work.

Solution:
We found multiple automatic translation accounts with remaining credits that seemed to be unused due to multiple reinstalls or site moves. We consolidated these credits back into the client's WPML.org account. We then instructed the client to:
1. Remove the existing key for the current site from their WPML.org account sites page (https://wpml.org/account/sites).
2. Generate a new key.
3. Go to their site's backend, navigate to Plugins > Add new > Commercial, unregister WPML from the old key, and re-register WPML with the new key.
4. Assign the credits back to their site by following the steps provided in our documentation (https://wpml.org/documentation/automatic-translation/how-to-assign-automatic-translation-credits-to-your-sites/).

We also requested the client to share their Automatic Translation account ID from the WPML > Support > Troubleshooting section for further assistance.

Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If you're still experiencing issues, we highly recommend checking related known issues (https://wpml.org/known-issues/), verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the problem persists, please open a new support ticket with us for further assistance.