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This thread is resolved. Here is a description of the problem and solution.

Problem:
You are using WPML AI translations across multiple websites and need a detailed breakdown of the monthly credits used and their costs per website. You are unable to find which website used how many credits and are looking for a centralized place to view credit usage for the current and previous months.
Solution:
To view the detailed breakdown of monthly credits used per website, you need to access each website individually. Follow these steps:
1. Log in to each website you manage.
2. Navigate to WPML > Translation Management > Translation Tools.
3. Here, you can download reports divided by month, detailing which content was translated, to which languages, and how many credits were used.
Currently, you can only access this information by logging into each site individually. On your WPML.org account, you can view purchases for credit packages and payments for the Pay-As-You-Go subscription at: https://wpml.org/account/view_order/

If this solution does not apply to your situation, or if it seems outdated, we recommend opening a new support ticket. We also highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at https://wpml.org/forums/forum/english-support/.

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This topic contains 3 replies, has 1 voice.

Last updated by Andreas W. 3 months ago.

Assisted by: Andreas W..

Author Posts
May 17, 2025 at 8:39 pm #17044789

dennisH-9

Background of the issue:
I'm using WPML AI translations on multiple websites and need a detailed breakdown of the monthly credits used and their costs per website.

Symptoms:
I can't find which website used how many credits.

Questions:
Where can I find a detailed breakdown of the monthly credits used per website?

May 19, 2025 at 8:15 am #17047047

Laura
WPML Supporter since 05/2018

Languages: English (English ) Italian (Italiano )

Timezone: Europe/Rome (GMT+02:00)

Hi,

thanks for contacting us.

In WPML > Translation Management > Translation tools, you can download reports divided by month. It includes which content was translated, to which languages and how many credits were used.

May 28, 2025 at 8:10 pm #17085403

dennisH-9

Hi,
those reports are per-site, which means I need to login to every website I manage, find the report and download it, every moth, for every website I manage. It's also historical overview, generated after the month is complete.
I'm looking for a place to see how much credits each website has used so far this month, previous month etc. Where in my WPML account can I find this?

May 28, 2025 at 8:49 pm #17085452

Andreas W.
WPML Supporter since 12/2018

Languages: English (English ) Spanish (Español ) German (Deutsch )

Timezone: America/Lima (GMT-05:00)

You can currently only access this information while being logged in to each site at WPML > Translation Management > Translation Tools.

On your wpml.org account, you will only be able to see purchases for credit packages and payments for the Pay-As-You-Go subscription at:
https://wpml.org/account/view_order/