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This thread is resolved. Here is a description of the problem and solution.

Problem:
The client installed WPML on their site but selected automatic translation by mistake. After attempting to reinstall by deleting the plugins, deregistering the site, and reinstalling, some pages still displayed automatic translations that couldn't be edited or saved.
Solution:
We advised the client that content remains saved in the database even after removing WPML. To achieve a clean installation and remove all previous data, we recommended following the steps for a WPML reset as outlined in our documentation: Deleting Languages and Plugin Data by Doing a WPML Reset on Your Site.

If this solution does not apply to your situation, or if it seems outdated, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. Should you need further assistance, please open a new support ticket at WPML support forum.

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This topic contains 1 reply, has 0 voices.

Last updated by aeT 4 months, 1 week ago.

Assisted by: Mihai Apetrei.

Author Posts
January 30, 2025 at 2:51 pm #16652481

aeT

Background of the issue:
I installed WPML on hidden link but mistakenly selected automatic translation. I deleted the plugins, deregistered the site, re-registered, and installed the plugins again, choosing to translate everything myself.

Symptoms:
Some pages already had automatic translations, and I couldn't edit or save anything. No translations were in the queue, yet pages were waiting to be reviewed, and I couldn't review them.

Questions:
What is the right way to install a clean version of WPML and start again from scratch?

January 30, 2025 at 5:25 pm #16653058

Mihai Apetrei
WPML Supporter since 03/2018

Languages: English (English )

Timezone: Europe/Bucharest (GMT+03:00)

Hi there.

The content remains saved in the database even if you remove WPML.

If you want to run a full reset, you need to follow the steps from our documentation below:
https://wpml.org/documentation/getting-started-guide/language-setup/deleting-languages-and-plugin-data-by-doing-a-wpml-reset-on-your-site/

I hope that you will find this information helpful.

Mihai Apetrei

January 31, 2025 at 4:33 am #16653905

aeT

Thank you so much for the speedy help - this resolved my problem!