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[Resolved] No permission to edit

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This topic contains 1 reply, has 2 voices.

Last updated by Carlos Rojas 1 year, 5 months ago.

Assisted by: Carlos Rojas.

Author Posts
April 4, 2024 at 10:05 am #15482122

boukeS

I gave a one user with the administrator role but he could still not edit a page

I have also added them to the translators tab

Screenshot 2024-04-04 at 12.04.48.png
Screenshot 2024-04-04 at 12.04.34.png
April 4, 2024 at 11:03 am #15482551

Carlos Rojas
WPML Supporter since 03/2017

Languages: English (English ) Spanish (Español )

Timezone: Europe/Madrid (GMT+02:00)

Hello,
Thank you for contacting us

1.- Please increase the WP memory Limit. Minimum requirements are 128Mb: https://wpml.org/home/minimum-requirements/
You can add this to wp-config.php to increase WP memory:`

/* Memory Limit */
define('WP_MEMORY_LIMIT', '512M');

- Add it above the line /* That's all, stop editing! Happy blogging. */

You can double-check the WordPress memory limit in WPML -> Support

2.- If the issue persists after increasing the memory limit, then I kindly ask you to follow these steps:
- Create a new admin user (make sure it has the name and last name added)
- Add it as a translator
- Check if the issue disappeared

note: I'm assuming this issue is only happening when trying to edit the secondary languages, because if this issue happens when trying to edit content in the original language, then it is not related to WPML as our plugins make no changes in the content/behavior of the site in the default language.

Regards,
Carlos