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This topic contains 3 replies, has 3 voices.

Last updated by Bobby 1 year, 4 months ago.

Assisted by: Bobby.

Author Posts
February 5, 2024 at 11:18 am #15265578

vasileiosT-3

I am trying to: Show the translation of this ACF fields here hidden link in Greek. as you can see all custom fields except the section "Στοιχεία ακινήτου" (Property Details) is translated. only in this section is not translated.

Link to a page where the issue can be seen: hidden link

I expected to see: the translation in Greek

Instead, I got: the english text

Screenshot 2024-02-05 at 1.17.59 PM.png
February 5, 2024 at 3:28 pm #15266998

Lauren
WPML Supporter since 10/2015

Languages: English (English )

Timezone: America/New_York (GMT-04:00)

Thank you for contacting WPML support. While you are waiting for one of my colleagues to take this ticket and work on it, let me provide you with first debugging steps or if I can perhaps help with the issue quickly.

Please go to WPML -> Settings -> Post Types and check to make sure Field Groups are set as Not Translatable.

Then, go to your ACF field group for this content and expand the fields. What are your settings for translation for these fields? Are they set as Translate, Copy, Copy Once, or don't translate? In order to translate them, they should be set to Copy Once or Translate. If not, you will not see them available for translation in the translation editor.

Please take a moment to reivew translation options when using ACF with WPML: https://wpml.org/documentation/related-projects/translate-sites-built-with-acf/

February 6, 2024 at 12:07 pm #15271372

vasileiosT-3

Hello i did what you said and the problem still exists. I need more assistance on this

February 6, 2024 at 10:19 pm #15274022

Bobby
WPML Supporter since 04/2015

Languages: English (English )

Timezone: America/Los_Angeles (GMT-07:00)

I would like to request temporary access (wp-admin and FTP) to your site to test the issue.
(preferably to a test site where the problem has been replicated if possible)

**Before we proceed It is necessary to take FULL BACKUP of your database and your website. Providing us with access, you agree that a backup has been taken **

I often use the Duplicator plugin for this purpose: http://wordpress.org/plugins/duplicator/
You will find the needed fields for this below the comment area when you log in to leave your next reply.
The information you enter is private which means only you and I have access to it.

NOTE: If access to the live site is not possible and the staging site does not exist please provide me with a duplicator package created with the duplicator plugin.

Thank you,
Bobby

The topic ‘[Closed] Problem with ACF and Jet Engine’ is closed to new replies.