Hello There,
I hope you're doing well. Sorry for the delay in responding due to the weekend.
Thanks for trying out the suggestions. As the issue persists even after that, a closer inspection will require to understand the root cause of the issue. I would like to request temporary access (wp-admin and FTP) to your site to take a better look at the issue. It would be better to have a testing site where the issue is replicated.
You will find the needed fields for this below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.
Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.
IMPORTANT
-Please make a backup of site files and database before providing us access.
-If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this: hidden link
I checked the String translation error and found some errors on the console(hidden link). However, when I deactivate the WooCommerce plugin, the error no longer appears in the console, and also, the issue immediately gets resolved. I also tried to reproduce the issue in a Fresh environment and everything seems to be working fine there/
It seems the Color picker is called before the Jquery is loaded which is why, the function can't be processed properly. However, upon searching further, I have successfully been able to figure out a workaround. Would you please try implementing that?
Make sure to take a full backup of the site including the database.
- Please go to the File directory of your site from cPanel or use FTP
- Go to "\plugins\wpml-string-translation\inc\" folder and open the "wpml-string-translation.class.php" file
- Scroll down to the 235th line and replace the code on that line with the code given below.
I checked and fixed the issue. The URL that loads the script was somehow replaced on your end which is why, it wasn't working. I adjust the URL and everything is working fine now.
Please check and let me know if you need any further assistance.
Hi There,
Happy to hear that everything is working fine in String translation.
However, as you mentioned, you are experiencing a loading issue on your site following the recent changes. I have examined the site both with and without the script, but I was unable to identify a significant difference in loading times. Additionally, please note that the script is designed not to load and impact the frontend.
I also have removed a similar script from the same PHP file but that also didn't make any noticeable changes in loading time either. I'm including the performance profiler result below.
It is possible that any other factor is involved with the loading issue. I kindly request you to analyze the site properly and check which script or Database queries are causing the loading issue. You can follow the instructions mentioned in this documentation: https://wpml.org/tutorials/2019/10/analyze-performance-issues-with-query-monitor/
