Server 503 error - Advanced Custom Fields Multilingual

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Supporter timezone: Asia/Dhaka (GMT+06:00)

This topic contains 4 replies, has 3 voices.

Last updated by Prosenjit Barman 8 months, 1 week ago.

Assisted by: Prosenjit Barman.

Author	Posts
May 4, 2024 at 12:34 am #15593000
kasperv-6	Yesterday there was an update for Advanced Custom Fields Multilingual. After that update I cannot save existing products anymore and get a Server 503 error. When the plugin is deactivated it all works again. Are you guys aware off this problem already? Please help me to fix this. Regards, Kasper
May 4, 2024 at 12:54 am #15593021
kasperv-6	I have now re-uploaded the older version of the plugin. 1.9.2. Everything is working again. But worth while to look into to this problem as I like to keep my sites updated to the latest versions at all times.
May 4, 2024 at 8:32 pm #15593800
Andreas W. Supporter Languages: English (English ) Spanish (Español ) German (Deutsch ) Timezone: America/Lima (GMT-05:00)	Hello, Could you please create a copy/stage of the site and try running the site with minimal setup to see if the problem persists? 1) Disable any additional plugins unrelated to ACF, WPML, and our add-ons. Now test again. 2) If this didn't resolve the issue, please switch to a default theme like Twenty Twenty-One to see if the issue might be related to the theme. 3) If this still does not clarify what is causing the issue, start reactivating the plugins one by one or activate them in small groups. Do this to check where the problem is reoccurring to see which plugin is causing the problem. Once we have been able to identify the cause, we can then attempt to replicate the problem and then escalate it internally. In this case, we provide a test site with WPML. In case the issue persists while testing with a default theme and only ACF and WPML plugins, we need access to your site for further investigation. If you are having issues with running those tests, then please let us know and I will offer you our assistance. Best regards Andreas
May 6, 2024 at 12:13 am #15594784
kasperv-6	Hi Andreas, Thanks for getting back to me. I will try to setup a test environment. This week however I am travelling alot so it wont be before next week I am able to do so. I will let you know once I have set it up and tested it with everything disabled except for Woo, ACF, WPML and ACF multilingual. Also I will try a standard theme. Thank you, regards, Kasper
May 6, 2024 at 10:04 am #15596414
Prosenjit Barman Supporter Languages: English (English ) Timezone: Asia/Dhaka (GMT+06:00)	Hello Kasper, I hope you're doing well. I have taken over this ticket and would be happy to help. Thank you for the update. Please feel free to test things at your convenience and let me know how it goes in response to this ticket. I'm here to help if you need further assistance with this matter. Looking forward to your response. Best regards, Prosenjit

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