Split: Added products in arabic but it doesnt work

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This topic is split from https://wpml.org/forums/topic/my-website-shows-critical-error-on-the-secondary-ar-translation-2/

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Supporter timezone: Europe/Kyiv (GMT+02:00)

Tagged: Exception, WCML

This topic contains 1 reply, has 0 voices.

Last updated by Andrey 1 day, 22 hours ago.

Assisted by: Andrey.

Author	Posts
March 11, 2026 at 11:01 am #17888327
baraA	But I added a new ticket which was closed without me getting a response. Which is this " I uploaded new products in the primary language EN but they dont reflect in the Secondary Language AR. I dont want to be doing this manually each time i upload something And also now im trying to tranlaste my new added products in arabic but it doesnt work. Even though i have added there translations in the backend. See the link. ------- Make Sure You Are Viewing the website from Saudi Location (VPN) --------- hidden link Relevant screenshots have been added (The wordpress backend have been searched within the categoyr so these 4 products have the problem they show exactly as is even in the Arabic version. While they should show in arabic tranlsation as you can see i have already added there translations in the backend.) "
March 11, 2026 at 11:15 am #17888343
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Could you please try the following steps? 1. Go to WPML → Support → Troubleshooting. 2. Run the following options: - Clear the cache in WPML - Remove ghost entries from the translation tables - Fix element_type collation - Fix WPML tables collation - Assign translation status to duplicated content - Set language information - Fix post type assignment for translations 3. Edit one of the products in the original language and make a small change (for example, add or remove a word in the description). 4. Update the product. 5. Open the translation and complete the translation again. After that, please check if the issue still occurs.