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This topic contains 5 replies, has 0 voices.

Last updated by Itamar 2 days, 8 hours ago.

Assisted by: Itamar.

Author Posts
August 12, 2025 at 4:54 pm #17314326

aigarsM

Regarding the PDF Invoices & Packing Slips, I can't do that workaround because in the file wcpdf-pro-multilingual-full.php the code is different and non existing in my file.

You can split the issues, but the issue is the same for both email and pdf some strings are translated and some strings are not.

August 12, 2025 at 5:10 pm #17314399

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

In this ticket, we will continue to check the issue with the PDF Invoices & Packing Slips plugin. You wrote: "I can't do that workaround because in the file wcpdf-pro-multilingual-full.php the code is different and non existing in my file."

I couldn't find the PDF Invoices & Packing Slips for WooCommerce - Professional plugin. We don't have it. Can you please install it on the sandbox site so I can proceed and esclate this issue to our compatibility team? It might be that the code in the files has been changed or moved, and we will need to adjust our errata page. Please use the same sandbox site at this link:

hidden link

Thanks,
Itamar.

August 13, 2025 at 5:45 am #17315453

aigarsM

I added PDF Invoices & Packing Slips for WooCommerce - Professional plugin.

August 14, 2025 at 6:46 pm #17321981

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

Thanks for installing the PDF Invoices & Packing Slips for WooCommerce - Professional plugin.

Indeed, the file has changed, and the code from the errata is no longer in it. I checked our internal records about this case, and it turns out that the authors of the plugin have already fixed the issue. It is only that our compatibility forgot to update the errata page and mark it as resolved. I'm sorry for this.

It is only the PDF Invoices & Packing Slips for WooCommerce - Professional plugin that is officially compatible with WPML. The free version is not compatible.
https://wpml.org/plugin/woocommerce-pdf-invoices-and-packing-slips/

Do you also get the string problem in PDFs with the PDF Invoices & Packing Slips for WooCommerce - Professional plugin on our test site?

Regards,
Itamar.

August 15, 2025 at 1:31 pm #17323763

aigarsM

"Do you also get the string problem in PDFs with the PDF Invoices & Packing Slips for WooCommerce - Professional plugin on our test site?"

Yes, the same problem.

August 20, 2025 at 3:34 pm #17334861

Itamar
WPML Supporter since 02/2016

Languages: English (English )

Timezone: Asia/Jerusalem (GMT+03:00)

Hi,

OK, after further testing, I realized that the problem with string translation only occurs when checking out with the MakeCommerce for WooCommerce options. I added the details about it in the escalated ticket from the other ticket we have about this issue: https://wpml.org/forums/topic/wpml-doesn' t-translate-some-pdf-and-email-strings/.

I'll keep you updated when I have news from our second-tier supporters.

I appreciate your patience.
Itamar.