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This thread is resolved. Here is a description of the problem and solution.

Problem:
I downloaded a plugin called WP Contact Slider and added a slide-in contact form to the site. Having trouble translating the slide in contact form. Can't find it in string translation.

Solution:
In the Wp Contact slider setting, there is an option to configure where the slider button appears. That wasn't configured properly.

Please check this link to understand what solves the issue: https://wpml.org/forums/topic/split-wp-contact-slider-is-not-showing-in-secondary-language/#post-14487727

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 4 replies, has 2 voices.

Last updated by rometE 1 year, 9 months ago.

Assisted by: Prosenjit Barman.

Author Posts
September 28, 2023 at 9:21 am #14480129

rometE

Okay. I downloaded a plugin called WP Contact Slider and added a slide-in contact form to the site. Having trouble translating the slide in contact form. Can't find it in string translation.

September 28, 2023 at 9:32 am #14480237

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thanks for contacting WPML Support

I understand the issue you're having. Please be informed that the plugin you're talking about is currently not listed in the compatible plugin directory of WPML. Therefore, the issue you're having might be a compatibility issue.

However, a closer inspection will be required before a conclusion.

To take a better look at this issue, I would like to request temporary access (wp-admin and FTP) to your site along with the link/name of the page where you're having the issue. It would be better to have a testing site where the issue is replicated.

You will find the needed fields below the comment area when you log in to leave your next reply. The information you will enter is private which means only you and I can see and have access to it.

Maybe I'll need to replicate your site locally. For this, I’ll need to temporarily install a plugin called “Duplicator” or "All in One WP Migration" on your site. This will allow me to create a copy of your site and your content. Once the problem is resolved I will delete the local site. Let me know if this is ok with you.

IMPORTANT
-Please backup site files and database before providing us access.
-If you do not see the wp-admin/FTP fields this means your post & website login details will be made PUBLIC. DO NOT post your website details unless you see the required wp-admin/FTP fields. If you do not, please ask me to enable the private box. The private box looks like this:
hidden link

Looking forward to your response.

Best Regards,
Prosenjit

September 29, 2023 at 10:55 am #14487223

rometE

Any news?

September 29, 2023 at 12:46 pm #14487727

Prosenjit Barman
WPML Supporter since 03/2023

Languages: English (English )

Timezone: Asia/Dhaka (GMT+06:00)

Hello There,
Thank you for sharing the access information.

I'm happy to inform you that the issue is solved now. The display rule, position, and Form weren't selected for the English version of the contact slide.

This is how I solved the issue:

- Went to "WP Contact Slider > All Sliders"
- Switch to the English language from the language switcher on topbar of the WordPress Admin
- From the "DISPLAY SETTINGS" section, I adjusted: the `Display on All Pages`, `Slider position`, `What would you like to display?` just like the Estonian version and that solves the issue.

Let me know if that helps or if you need further assistance. I will be happy to help.

Best regards,
Prosenjit

September 29, 2023 at 12:50 pm #14487731

rometE

That did the trick, thank you very much!