This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is unable to find a way to translate the global footer and other templates created using Divi Theme Builder.
Solution:
If you're experiencing this issue, we recommend navigating to the WPML >> Translation Management page. From there, select the Divi header/footer/body templates and send them for translation. For more detailed instructions, please refer to this documentation: How to Use the WPML Plugin to Translate Theme Builder Templates.
If the problem persists, please add a debug report in the Debug Information box. You can find more information on how to provide this here: Provide Debug Information for Faster Support.
Please note that this solution might be outdated or not applicable to your specific case. We highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If the issue still persists, we encourage you to open a new support ticket for further assistance.
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Last updated by 2 weeks, 2 days ago.
Assisted by: Noman.
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 WPML Supporter since 06/2016 Languages: English (English ) Timezone: Asia/Karachi (GMT+05:00) |
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