This thread is resolved. Here is a description of the problem and solution.
Problem:
The client is trying to translate their FAQ page, but only the answers are translated, not the questions.
Solution:
We recommend checking if the issue is related to the Custom Gutenberg module by following the workaround suggested in a similar support ticket. It is important to perform a full site backup before attempting the solution. Here are the steps:
1. Review the related support ticket for a potential workaround: https://wpml.org/forums/topic/translation-is-added-in-ate-but-doesnt-display-at-frontend/#post-14279379
2. Consult the documentation on making custom Gutenberg blocks translatable: https://wpml.org/documentation/support/language-configuration-files/make-custom-gutenberg-blocks-translatable/
3. Refer to additional language configuration files documentation: https://wpml.org/documentation/support/language-configuration-files/
Please note that the solution might be outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket in our forum: https://wpml.org/forums/forum/english-support/.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
