Unable to translate encrypted page

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Supporter timezone: Europe/Kyiv (GMT+02:00)

This topic contains 3 replies, has 0 voices.

Assisted by: Andrey.

Author	Posts
February 20, 2026 at 4:04 pm #17838993
fabienneS-10	Hi We are currentl working a preproduction website. We tried to translate pages automatically but we are having troubles doing so because the plugins says our pages are encoded. We did check the page content if there was any strange span or class or id or any kind of hidden properties but nothing was found. How can we bypass this ? Thank you in advance
February 20, 2026 at 4:48 pm #17839086
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Thank you for contacting WPML support. This issue has been escalated and will be handled by our development team. In the meantime, please use the following workaround to translate the pages: https://wpml.org/errata/wpml-cannot-send-base64-encoded-content
February 23, 2026 at 8:44 am #17841969
fabienneS-10	Hello, we are still waiting for a solution. Could this take some time?
February 23, 2026 at 4:48 pm #17843975
Andrey WPML Supporter since 06/2013 Languages: English (English ) Russian (Русский ) Timezone: Europe/Kyiv (GMT+02:00)	Thank you for your feedback. I apologize — it seems the previous link was cut off and did not open correctly. Please use the workaround provided in the following link: https://wpml.org/errata/wpml-cannot-send-base64-encoded-content-to-translation/