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This thread is resolved. Here is a description of the problem and solution.

Problem:
Some of our posts are missing from the categories and some of the categories are mixed up together.

Solution:
Go to WPML-> Support ->Troubleshooting and click the below buttons:

+ Clear Cache in WPML
+ Set Language information
+ Fix element types collation
+ Remove ghost entries from the translation tables
+ Assign translation status to duplicated content
+ Synchronize post taxonomies

This is the technical support forum for WPML - the multilingual WordPress plugin.

Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.

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This topic contains 7 replies, has 2 voices.

Last updated by Shekhar Bhandari 1 year, 2 months ago.

Assisted by: Shekhar Bhandari.

Author Posts
September 28, 2023 at 6:03 am

coinQ

We have a total of 10 languages on our website and in that 3 languages are hidden. We created a custom language for Korean to get the language code KR(by default it is KO provided by WPML). Initially, we had 44 posts in Korean(KO) and after creating the Korean language as a custom language with code KR, we just moved all the 44 items under the new Korean language(KR). After that change we thought there were no issues, but when we checked now some of our posts are missing from the categories and some of the categories are mixed up together. How it is possible? Please let us know your feedback

September 28, 2023 at 7:20 am
September 28, 2023 at 7:24 am #14479103

coinQ

What are the batches mentioned in the sync run? posts? PFA

Troubleshooting-‹-Coin-Edition-—-WordPress (1).png
September 28, 2023 at 7:52 am #14479397

coinQ

Why there is no reply? We have 14,000+ posts that's why we are asking!!!

September 28, 2023 at 7:56 am #14479405

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Hello there,

Each batch contains a certain number of posts to process, for example, 10 posts in a batch.

Thanks

September 28, 2023 at 8:00 am #14479417

coinQ

Oops!!, We have 14K+ posts in total and it will take some time, right? Also, this troubleshooting will fix the issue, right?

September 28, 2023 at 8:01 am #14479419

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Yes, it will.

September 28, 2023 at 8:08 am #14479445

coinQ

Hello,

I think the synchronization process is done and 8k+ posts processed. Also when I checked on the website the website is showing the removed posts now.

We are still checking the website to see if everything is working fine.

Can we remove the old Korean language now?

September 28, 2023 at 8:09 am #14479447

Shekhar Bhandari
Supporter

Languages: English (English )

Timezone: Asia/Kathmandu (GMT+05:45)

Glad to know that.

Yes, you can.

October 2, 2023 at 8:02 am #14495183

coinQ

The issue is fixed, Thank you for your great support.