Background of the issue:
I am trying to update or add translations to my products using WPML, but I encounter an issue where the product price changes unexpectedly.
Symptoms:
Whenever I update or add a translation, it changes the price of the product. This is a massive bug.
Questions:
Why does updating or adding translations change the product price?
How can I prevent the product price from changing when I update or add translations?
I tried creating copies of your website, but they unfortunately failed. In this case, I need you to please create a staging version of the website, preferably on the same server. This way, we can test and check solutions without harming your live website.
Please send me the link here, when you're done. You can keep the same user I already have on staging. Thank you so much.
Hi, I have created a new staging site- I need to send you the login as it is password protected. Can you please send a link . I cannot see the place to add private message here. thanks!
I couldn't really reproduce the issue on Staging. Here's what I did:
1. I updated the Urban Briefcase and the Luna Reflective Vest on EN, to ensure everything was up to date;
2. I made several changes on translations, on all languages;
The price showed correctly consistently, in the admin panel and on the product page, across languages and currencies. In this case, what I can recommend you to do, is to overwrite the production version, with the staging version, as perhpas migrating or cloning the website solved the issue. Let me know.
I think this https://wpml.org/compatibility/2025/10/wpml-for-woocommerce-5-5-2-2/
Fixed this issue. It was just released and our developer updated to this version. I have also noticed now when i update the translations that this error with the price has not happened again so Far. I will keep an eye on it to see if it resurfaces again.
We did have another issue with the pricing which was after a sale date ended the price did the same thing I can test this on the staging and see if this still happens or if the update fixed that aswell.
thanks!
I set the Urban Briefcase to sale with Date for 1 day , I will see if the issue shows up or if it is also fixed with the update. GEt back to you tomorrow with findings. thanks!
