This thread is resolved. Here is a description of the problem and solution.
Problem:
You are unable to access your store's orders from the WooCommerce app when WPML is activated, although products are synchronizing correctly.
Solution:
1. Ensure you have a backup of your site.
2. Disable all other plugins, leaving only WPML plugins and WooCommerce active.
3. Switch to the WordPress default theme.
4. Check if the issue with order synchronization in the WooCommerce app persists.
5. If the problem continues, provide access to a staging site for further investigation.
If this solution does not resolve your issue or seems outdated, we recommend opening a new support ticket. Additionally, we highly recommend checking related known issues at https://wpml.org/known-issues/, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. For further assistance, please visit our support forum at WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
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Last updated by 3 weeks, 1 day ago.
Assisted by: Dražen.
