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This topic contains 3 replies, has 2 voices.

Last updated by Kor 1 year, 2 months ago.

Assisted by: Kor.

Author Posts
April 17, 2024 at 2:29 pm #15533256

marcW-15

I am trying to: Use WPML

Link to a page where the issue can be seen: See attached screenshot

I expected to see: Nothing

Instead, I got: A message saying that WPML detected an address change for the site. From a URL that is completely unrelated to the current website, and that has its own license key. To be clear: there was no change in address. The two installations are separate, for different clients, and they each have their own license key.

Also, our client sees the message in the backend and can see the URL of our other client. Not cool. The options I am presented with are either „this is a copy“ or „the address changed“. None of them apply so I don't know how to get rid of the message.

Bildschirmfoto 2024-04-17 um 15.26.45.png
April 17, 2024 at 4:26 pm #15534018

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thank you for contacting us.

Apologies for any confusion. If the domain displayed on the banner doesn't match your current site, please choose "Yes / This is only a copy - original site is still running" and proceed with the instructions. Make sure to do the same for your client's site.

By following these steps correctly, your client's site won't be impacted, and you can both seamlessly utilize the Advanced Translation Editor without encountering any issues.

April 18, 2024 at 8:58 am #15536403

marcW-15

Hi Kor,

thanks for the reply!

I clicked „Yes“, as you suggested, and could make the message disappear for now.

I am still worried that WPML displays random domains in our client's WordPress backend so I am hiding WPML messages in the backend for the moment.

I wish WPML would get rid of all the production / development site and address detecting nonsense because it is a burden on me as a developer and we as an agency don't get any value from it.

I know it's not your fault or your decision but maybe you have a way to communicate that in your organization.

Thanks again!

April 18, 2024 at 2:56 pm #15539803

Kor
WPML Supporter since 08/2022

Languages: English (English )

Timezone: Asia/Singapore (GMT+08:00)

Thank you for your response.

I apologize for the confusion. Let me clarify. Earlier, you mentioned, "A message saying that WPML detected an address change for the site. From a URL that is completely unrelated to the current website."

Are you indicating that you didn't recognize that URL at all? Because, that banner only appears when it detects another domain using the same sitekey. Therefore, it seems that you may have initially used the sitekey on hidden link and then moved to your production site hidden link. Am I understanding this correctly?

The topic ‘[Closed] WPML „detected a new address“ for an unrelated website’ is closed to new replies.