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Supporter timezone: Europe/Zagreb (GMT+01:00)
Tagged: Bug
This topic contains 10 replies, has 2 voices.
Last updated by Bruno Kos 1 year, 6 months ago.
Assisted by: Bruno Kos.
Author | Posts |
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April 28, 2023 at 9:12 pm #13559769 | |
vivekP |
This bug involves both the 'Advanced Custom Fields Multilingual' plugin as well as WPGraphQL. We have an environment where we can update WordPress core and all plugins except for 'Advanced Custom Fields Multilingual' and our queries stay working (these are queries that have existed for some time). However, once 'Advanced Custom Fields Multilingual' plugin is updated, a few specific fields are no longer queryable via GraphQL. We've isolated the issue specifically to updating the 'Advanced Custom Fields Multilingual' plugin - so for now we just aren't updating it. The full writeup on the issue is posted here: I've posted the issue on 'wp-graphql-acf' because the issue is ultimately that GraphQL no longer shows these fields (but instead shows weird fields in their place), but it's only after updating 'Advanced Custom Fields Multilingual' plugin that the issue occurs. |
May 2, 2023 at 7:18 am #13567335 | |
Bruno Kos Supporter
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00) |
Hi, Thank you for contacting WPML support! Can you tell me if set up a sandbox website, you'd be able to show us the issue there? But as for WPGraphQL, I can see that we are currently developing glue plugin for it, however it is still in progress and I cannot tell you when will it be published. However in the development ticket, I found information that there is one unofficial compatibility plugin on the official site for WPGraphQL, listed at hidden link plugin, and there is another one available at hidden link. Can you perhaps try any of these and tell us if the you see the issue there as well? Because I can send our developers this information then, perhaps they already handled it. Regards, |
May 4, 2023 at 4:26 pm #13588701 | |
vivekP |
Thank you Bruno! We do have 2 sites I can share with you to see the issue. To answer your other question - we are using the 'rburgst/wp-graphql-wpml' plugin you mention. We experienced similar regressions at the same time that we filed with that plugin here (multilingual menus no longer return properly): Are you saying that internally WPML is working on their own integration with WPGraphQL? That would be great! This environment is before upgrading the 'Advanced Custom Fields Multilingual' plugin: This environment is after upgrading the 'Advanced Custom Fields Multilingual' plugin: You'll see that the following query works fine in the environment before the 'Advanced Custom Fields Multilingual' plugin is updated (use under GraphQL > GraphiQL IDE): ``` However, after the plugin is updated (done on the other environment) this same query now fails saying that 'preheadText', 'preheadType', 'titleText', 'titleType', and 'actions' do not exist. What is interesting is that new similar fields now exist prefixed with 'defaultHeroPreheadDefaultHero', but they return no data: These details are in the ticket filed here: Thank you for your help! |
May 5, 2023 at 12:42 pm #13594523 | |
Bruno Kos Supporter
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00) |
Hi, I asked our 2nd tier team about this, I'll get back to you as soon as I have any news or questions for you. Regards, |
May 17, 2023 at 6:18 am #13660593 | |
Bruno Kos Supporter
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00) |
Hi, We are having trouble debugging your case with as complex setup ( so based on hidden link) If I prepare a sandbox for you ( or if you have such website already), can you show us this issue with a minimal amount of content, and that would mean only one ACF field group, so the minimum amount of content where this issue can be reproduced, but also the issue illustrated - what you put, what you get and what you are supposed to get? And for this we would also need Duplicator package so we could debug on our own: Let me know if not clear what we need! Regards, |
May 18, 2023 at 6:23 pm #13674561 | |
vivekP |
Hi, In my previous message I provided two sandbox URLs you can use: The first has our query working properly and returning data, the second has the same query (with the same data) complaining about fields no longer existing - only difference in environments is the updating of the 'Advanced Custom Fields Multilingual' plugin. I'm afraid I can't give you a minimal repro because this issue only occurs for specific fields - most fields are fine, for some reason these specifically fail. If we setup a new site we likely could not recreate the issue as we're guessing it is specific to this exact ACF configuration.. I'm also not sure what to illustrate - the way to see the issue is to run the GraphQL query in wp-admin > GraphQL > GraphQL IDE and see the results shown. We've installed the Duplicator plugin on both of these environments. Please let us know if there's more we can do to help! |
May 19, 2023 at 6:27 am #13675923 | |
Bruno Kos Supporter
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00) |
Hi, I am unable to create packages on any of these sites, can you check? Regards, |
May 20, 2023 at 4:23 pm #13683123 | |
vivekP |
This site is hosted on Pantheon, and I'm guessing they don't allow whatever this plugin is trying to do. Are you just looking for a file/database backup of each site? I can get those and put them on a Google Drive if so? |
May 22, 2023 at 10:07 am #13688277 | |
Bruno Kos Supporter
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00) |
Hi, Ok, given that Duplicator will not work please upload files somewhere and exclude all the excess files such as media library (uploads) and if there's something else such as automatic backups. Regards, |
May 23, 2023 at 7:31 am #13695153 | |
Bruno Kos Supporter
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00) |
Hi, Thank you for the backups - I sent this all to our 2nd tier for further checks. Regards, |
May 25, 2023 at 9:55 am #13714923 | |
Bruno Kos Supporter
Languages: English (English ) German (Deutsch ) French (Français ) Timezone: Europe/Zagreb (GMT+01:00) |
Hi, We escalated this to our developers for further checks because we (in support) are unable to find the cause of this or the solution. We will keep you posted! Regards, |