This thread is resolved. Here is a description of the problem and solution.
Problem:
The client was experiencing issues with string translations in the advanced search fields of their website. The main language was set to Dutch, but every 10 minutes, the fields displayed in another language.
Solution:
We recommended the client to deactivate any cache plugins and ensure all WPML plugins were up to date. After updating, if necessary, we advised performing another translation to see if the issue persisted. We also provided a link to the String Translation feature for the client to translate the strings and a link to the theme options to correct the primary language if it was incorrect.
If you're experiencing a similar issue, we recommend you try the following steps:
1. Deactivate any cache plugins you are using.
2. Ensure all WPML plugins are up to date.
3. Use the String Translation feature to translate the strings. You can find it here: WPML String Translation documentation.
4. If the primary language is incorrect, correct it in the theme options.
5. Perform another translation to check if the issue is resolved.
Please note that this solution might be irrelevant if it's outdated or not applicable to your case. If the issue persists, we highly recommend checking related known issues at WPML Known Issues, verifying the version of the permanent fix, and confirming that you have installed the latest versions of themes and plugins. If you still need assistance, please open a new support ticket in the WPML support forum.
This is the technical support forum for WPML - the multilingual WordPress plugin.
Everyone can read, but only WPML clients can post here. WPML team is replying on the forum 6 days per week, 22 hours per day.
This topic contains 8 replies, has 2 voices.
Last updated by 1 year, 10 months ago.
Assisted by: Kor.
